delivery & Returns
delivery
We aim to dispatch your order within 42 hours of receiving your order, you'll receive updates via email through the ordering process.
All our orders are dispatched via Royal Mail. We aim to process all orders as quickly as possible. We are currently only shipping to the UK.
Standard Delivery
FREE UK standard delivery on orders over £80.
Standard delivery costs on orders below £80 vary depending on the weight of the order.
You should receive your order within 3 to 5 working days.
Orders are sent via Royal Mail's Tracked 48 Service. A signature is not required. Please allow 3 to 5 working days for delivery.
Returns & Exchange Policy
Due to the nature of our products for hygiene and safety reasons we do not offer returns or exchanges on gel polish products. Please ensure you carefully review your order before making your purchase.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. We also ask that you contact us within 7 days of receipt for assistance. We have a live chat, instagram dm's or email address, someone will always be happy to help.
Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.